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Azure IaaS: VM status Running (Installing Extensions)

6:13 am in ASM, Azure, Azure PowerShell, Cloud, IaaS, Installing Extension, Microsoft, Public Cloud by Wim Matthyssen

Last week while migrating Azure IaaS VMs from ASM to ARM, I noticed that one VM was showing the status “Running (Installing Extension)” in the Azure Classic portal. When I tried to connect to that specific VM with RDP no connection could be made. This status also prevented me from doing some automation activities, the VM however still responded to a ping.


When I opened the DASHBOARD page of the VM and looked at the extensions, I saw that the Microsoft.Compute.VMAccessAgent showed following error:


The simplest way I found to resolve this error was to delete the extension, and add it back. To do so login to the Azure portal with your Azure account. Go to Virtual Machines and click on the specific VM. On the opened blade select Extensions, right click the VMAccessAgent and click Delete. When asked to delete the extension select Yes





To reinstall the VMAccess extension open PowerShell ISE, connect to your Azure subscription with your Azure account and run the following command (replace cloud service name and VM name by your own)


To check the current status of the extension, run following command (replace cloud service name and VM name by your own):


Or you can also check trough both Azure portals



After the reinstallation of the VMAccessAgent, it ran with STATUS Success and I was able to reconnect to the VM with RDP. This concludes this blog post, hope it helps whenever you have this issue.

Wim Matthyssen (@wmatthyssen)

An RDP connection to the Azure RemoteApp custom VM fails with the following error: “No Remote Desktop License Servers available”

3:35 pm in Azure, Azure PowerShell, Azure RemoteApp, RDP, W2K12R2 by Wim Matthyssen

A while ago I was setting up Azure RemoteApp at a client. After creating the custom image, I was unable to connect to the newly created Azure IaaS virtual machine (VM) with RDP. The below Remote Desktop Connection error popped up:


The error is caused because the 120-day licensing grace period for the Remote Desktop Server role has expired and you need to install licenses. Which in my opinion is really strange because it’s a new VM created from the Windows Server RDSHwO365P image available at the Azure Marketplace. This being said below you can found out how I finally was able to connect to the VM with RDP.

1) First of all, save a local copy of the RDP file from the Azure portal. I saved it under the C:\Temp folder on my laptop




2) Open Windows PowerShell ISE as an Administrator and run the following PowerShell command prompt to connect. This command will disable licensing for just that connection (change AZUTST by your own RDP file name):


Be aware that only 2 connections are possible at the same time when using /admin.

3) Like you can see below, by using /admin I was able to connect to the VM





This concludes this blog post, hope it helps!

Wim Matthyssen (@wmatthyssen)

Clean up Azure PowerShell when using different Azure subscriptions

12:34 pm in Azure, Azure PowerShell, Azure subscription, Cloud, PowerShell by Wim Matthyssen

Hi all,

These days I’m working on several Azure projects for different clients. As a result, my default subscription data file which is used by Azure PowerShell is completely filled up with settings from those different subscriptions. Frequently, I notice that Azure PowerShell mixes up all this information and does not perform as expected. I strongly assume this is caused by the cached credentials and other elements. In order to fix this, I regulary clean up my Azure PowerShell to have a better overview and to accomplish a better working scripting environment. Below you can find the Azure PowerShell cmdlets to clear a specific customer’s Azure subscription from Azure PowerShell. I will also show you how you can clear your complete Azure profile.

Delete a specific Azure subscription from PowerShell

1) Open up PowerShell ISE as an Administrator and run the following PowerShell cmdlets to list all Azure subscriptions available in the default subscription data file on the computer in use, which can be found under the following location C:\Users\%username%\AppData\Roaming\Windows Azure PowerShell and is named AzureProfile.json


2) To delete a specific subscription from the date file run the below cmdlet (adjust for your own purpose). You may be sure that this cmdlet will not delete the subscription from Azure in any way. You can use this cmdlet with the -Force parameter to suppress the confirmation prompt


3) If the above cmdlet ran without any errors the specific subscription will not be shown anymore when you’re re run the Get-AzureSubscription cmdlet and it should also be cleared from the subscription data file

Clear your complete Azure Profile

1) Open up PowerShell ISE as an Administrator and run the following PowerShell cmdlets to completely clear your Azure Profile on the computer in use


2) If the cmdlet ran without any errors your Azure Profile should be cleared.

This ends this short blog post, hope it helps and till next time!

Wim Matthyssen (@wmatthyssen)