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Microsoft Azure Backup Server: Anti-Virus Exclusions

1:05 pm in Anti-Virus Exclusions, Azure, Azure Backup, Cloud, hybrid cloud, MABS, Microsoft Azure Backup Server by Wim Matthyssen

Running a solid, constantly updated antivirus product on your servers is a necessity to keep a healthy and secure server environment. However, with installing an antivirus product, you also risk having issues with certain workloads and services on those severs. Just like System Center Data Protection Manager (SCDPM), the Microsoft Azure Backup Server (MABS) is compatible with most antivirus software products. Though, the implemented antivirus product can also affect MABS performance and, if not configured properly, can cause data corruption of replicas and recovery points.

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So, to avoid file conflicts and to minimize performance degradation between your MABS server and the antivirus software running on top of it, you should disable real-time monitoring by the antivirus software for all of the following processes and directories, which are listed below.

MABS processes to exclude from antivirus real-time monitoring

For information about configuring real-time monitoring based on process name or folder name, check the documentation of your antivirus vendor.

  • DPMRA.exe (*full path: C:\Program Files\Microsoft Azure Backup\DPM\DPM\bin\DPMRA.exe)
  • csc.exe  (*full path: C:\Windows\Microsoft.NET\Framework\v4.0.30319\csc.exe -> you can also exclude csc.exe in all the other Microsoft.NET Framework folders)
  • cbengine.exe (*full path: C:\Program Files\Microsoft Azure Backup\DPM\MARS\Microsoft Azure Recovery Services Agent\bin\cbengine.exe)

 

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MABS directories in the MABS Program Files folder to exclude from antivirus real-time monitoring

Be aware that when you installed MABS on another drive then “C:”, like in the example below, look under the correct drive for the folders to exclude.

  • C:\Program Files\Microsoft Azure Backup\DPM\DPM\Temp\MTA\*
  • C:\Program Files\Microsoft Azure Backup\DPM\DPM\XSD\*
  • C:\Program Files\Microsoft Azure Backup\DPM\DPM\bin
  • C:\Program Files\Microsoft Azure Backup\DPM\MARS\Microsoft Azure Recovery Services Agent\bin
  • C:\Program Files\Microsoft Azure Backup\DPM\DPM\Cache (*MABS scratch folder)

 

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Delete infected files on the MABS server

As a final remark, I would also advise to configure to delete infected files by default on the MABS server rather than automatically cleaning or quarantining them. Automatic cleaning and quarantining can result in data corruption because these processes cause the antivirus software to modify files, making changes MABS cannot detect.

 

In summary, there are a lot of antivirus settings you should keep track of when running MABS. I’ve tried to list all of the exclusions, so hopefully it will help you with getting the most out of your MABS setup. If you have any questions, feel free to contact me through my Twitter handle.

Wim Matthyssen (@wmatthyssen)

Microsoft Azure Backup Server: Error when installing on Windows Server 2016 – The Single Instance Store (SIS) component is not installed

3:36 pm in Azure, Azure Backup, hybrid cloud, MABS, Microsoft Azure Backup, Microsoft Azure Backup Server, PowerShell, Public Cloud, SIS, SIS-Limited, Windows Server 2016, WS2016 by Wim Matthyssen

 
Hi All,

Last week I was contacted by a customer who tried to install Microsoft Azure Backup Server (MABS) on an on-premise Windows Server 2016. However, when he started the installation he always received an error because a prerequisite was not installed, namely the Single Instance Store (SIS) component.

 
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When opening the DpmSetup.log with PowerShell (as Administrator), you could see the following error:

 

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However, when you try to install this missing component through PowerShell it gives you an Error: 0x800f080cFeature name SIS-Limited is unknown.

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The reason for this is that because from Windows Server 2016 the SIS-Limited component is replaced by Microsoft’s deduplication or data footprint reduction (DFR) technology, like you can read in the following article from MVP Greg Schulz: http://storageioblog.com/rip-windows-sis-single-instance-storage-or-at-least-in-server-2016/

Also, when you go to the Microsoft Azure Backup Server download page and you expand System Requirements you can see that Windows Server 2016 at the present time is not listed as a supported Operating System (OS) to deploy MABS, probably because it does not have this SIS component.

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Conclusion

Currently you’re not able to use Windows Server 2016 as OS for you MABS server. Probably in the near future Microsoft will release a new version of MABS which will allow it, but until then you need to stick with Windows Server 2012 (R2) or Windows Server 2008 R2 to install your MABS on.

Hope this helps you with this error.

Wim Matthyssen (@wmatthyssen)

2016: My blog year in an overview

2:37 pm in Azure, Azure Backup, Azure RemoteApp, Client Hyper-V, Cloud, DC, Hyper-V, IaaS, PowerShell, Private Cloud, Public Cloud, Replica DC, SCAC 2012 R2, SCVMM 2012 R2, System Center 2016, W2K12R2, Windows 10 by Wim Matthyssen

Hi all,

As a blogger completely focused on Microsoft technologies, it was a fun year of writing about all those interesting and ever changing products and services. As we almost end the year 2016 and are preparing for 2017 to start, I wanted to make a list of all the blog posts I wrote throughout the twelve months of 2016. During the year, I’ve published 26 blog posts mostly about Azure, the System Center Suite and Hyper-V. Below you can find them all divided by technology.

 

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Azure Compute – IaaS (ASM)

Step-by-step: Move an Azure IaaS VM between different Azure Subscriptions

Clean up Azure PowerShell when using different Azure subscriptions

Replica DCs on Azure – Removing the Azure Endpoints

Replica DCs on Azure – Transferring FSMO roles to the IaaS DCs

Replica DCs on Azure – Manage the Time Configuration settings on the DCs

Replica DCs on Azure – Domain Controller Health Check

Replica DCs on Azure – Promote the Azure IaaS VMs to a domain controller

Replica DCs on Azure – Add the Active Directory Domain Services role

Replica DCs on Azure – Adjustment of some server settings before promoting the DCs

Replica DCs on Azure – Initialize and format the additional data disk

Replica DCs on Microsoft Azure – Create the VMs with Azure PowerShell

Step by step: Change the drive letter of the Temporary Storage on an Azure IaaS v1 VM

 

Azure Networking

How to connect an Azure ARM VNet to an ASM VNet using VNet Peering

Replica DCs on Azure – Switch DNS servers for the VNet

Replica DCs on Azure – Create the Active Directory site for the Azure VNet

 

Azure Backup

Microsoft Azure Backup Server: Install a new version of the Microsoft Azure Recovery Services Agent

Microsoft Azure Backup Server: System State backup fails with WSB Event ID: 546

Microsoft Azure Backup Server: System State backup fails with the message replica is inconsistent

Step by step: How to install Microsoft Azure Backup Server (MABS)

 

Azure RemoteApp

An RDP connection to the Azure RemoteApp custom VM fails with the following error: “No Remote Desktop License Servers available”

 

Windows 10

How to deploy Windows 10 from a USB flash drive

 

System Center

System Center 2016 evaluation VHDs download links

Step by step: How to connect SCAC 2012 R2 to SCVMM 2012 R2 and Microsoft Azure

Step by step: Installing SCAC 2012 R2

 

Hyper-V

A list of tools that can be used to do a V2V from VMware to Hyper-V

Client Hyper-V – Using nested virtualization to run Client Hyper-V on a Windows 10 VM

 

Before I wrap up this blog post, I want to thank you all for reading my blog posts in 2016, and I really hope you will keep doing so in 2017. I wish you all a healthy, successful and outstanding New Year! See you all in 2017!

Wim Matthyssen (@wmatthyssen)

Microsoft Azure Backup Server: Install a new version of the Microsoft Azure Recovery Services Agent

3:06 pm in Azure, Azure Backup, Cloud, hybrid cloud, Microsoft Azure Backup Server by Wim Matthyssen

Hi all,

Some time ago a client received following alert on his Microsoft Azure Backup Server (MABS):

“Azure Backup raised the following alert for the subscription in use: (ID 33406). A new version of Windows Azure Backup Agent is available. You can review details about the new version and download it from http://go.microsoft.com/fwlink/p/?LinkId=229525. (ID 100083) More information

Like you all can read this alert was raised because there is a new version of the Azure Backup Agent available. In the Event Viewer on the MABS server you can also find following Warning message under the Application and Services Logs, CloudBackup, Operational:

“A newer version of Microsoft Azure Recovery Services Agent is required.”

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To install this new agent the following steps were taken:

1) Check the current Azure Backup Agent Version. To do so open the MABS console and click Management. Under Online you can find the Azure Backup agent version. Like you can see in the screenshot below for the moment version 2.0.9032.0 is installed

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2) Download the latest version of the agent via following link: https://support.microsoft.com/en-us/kb/3162327 . Go to the section Update information were you can find the update package for agent version 2.0.9037.0 In my example I saved it under the Temp folder

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3) Go to the Temp folder and Run the MARSAgentInstaller as administrator

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4) If the UAC screen pops up, click Yes

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5) To continue installing the update, click Next

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6) If all required software is in place, click Upgrade. This will start the upgrade process

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7) When the Upgrade is successful click Finish

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8) If you check the Azure Backup Agent version again, you can see version 2.0.9037.0 is installed

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9) You can also verify the current version by opening Run and typing appwiz.cpl to open Programs and Features. Look for the Microsoft Azure Recovery Services Agent which should have version 2.0.9037.0

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10) Be aware that by default the Warning message will stay there for 30 days. To clear this message after the update you can inactivate it by right clicking the message and selecting Inactivate alert or by rebooting the MABS server several times (3 times at least)

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This concludes this blog post, hope it helps!

Wim Matthyssen (@wmatthyssen)

Microsoft Azure Backup Server: System State backup fails with WSB Event ID: 546

7:07 am in Azure, Azure Backup, DC, IaaS, Microsoft Azure Backup Server, PowerShell, Public Cloud by Wim Matthyssen

After setting up a Microsoft Azure Backup Server (MABS) running on an IaaS v1 VM for a customer, I encountered a problem with a System State backup. The server having the problem was a Domain Controller (DC) also running as an Azure IaaS v1 VM and a member of the Domain Controller Protection Group on the MABS server. You can see the error message found on the MABS server in the screenshot below

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“DPM cannot create a backup because Windows Server Backup (WSB) on the protected computer encountered an error (WSB Event ID: 546, WSB Error Code: 0x1751870). (ID 30229 Details: Internal error code: 0x80990ED0)”

On the DC itself following error message was found:

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“The backup operation attempted at ‘‎2016‎-‎05‎-‎10T14:00:28.139491000Z’ has failed to start, error code ‘2155348032’ (The backup storage location is invalid. You cannot use a volume that is included in the backup as a storage location. ). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.”

To fix this problem I followed the steps below:

1) On the server with the problem, verify if no other backup or recovery operation is running by opening a PowerShell window (as administrator) and typing:

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If the command output indicates that no operation is running, then you can proceed to step 2. Otherwise wait until the current job is completed and retry the failed System State backup job

2) In the same PowerShell windows type the following command:

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Verify of the writer named System Writer is running Stable and without any errors. If so proceed to step 3. Otherwise manually restart the VSS Writer, if it fails again it’s necessary to reboot the server

3) Open Services and verify if the Cryptographic Services is running and set to startup Automatically.

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4) The check if Windows Server Backup (WSB) is able to take a local System State Backup, open up PowerShell (as an administrator) and run the below command. When asked press (Y). Be aware it could take a while before the job completes:

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If the backup is successfully proceed to step 5. Otherwise check the Windows event viewer for other errors

5) Open the registry editor and go to the registry key HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\wbengine. Create a key called SystemStateBackup and set the values of this entry as follows:

Name: AllowSSBToAnyVolume
Data type: DWORD
Value data: 1

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You also can use PowerShell (as an administrator) to create the registry key, to do so run following command:

6) When done, logon to the MABS server and retry the failed System State backup job by right-clicking and selecting Perform consistency check … Verification will start and at the end the job will complete with success

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This concludes this blog post, hope it’s useful. Till next time!

Wim Matthyssen (@wmatthyssen)

Microsoft Azure Backup Server: System State backup fails with the message replica is inconsistent

8:00 pm in Azure, Azure Backup, Cloud, IaaS, Microsoft Azure Backup Server, PowerShell, Public Cloud, Windows Server Backup by Wim Matthyssen

Last week I was setting up a Microsoft Azure Backup Server (MABS) for a customer running on an Azure IaaS v1 VM for taking disk and System State backups which are stored in an Azure Backup vault for long-term retention. After done all of the configuration, like deploying the agents and creating the Protection Group(s), most of the backup jobs ran without any issues, only the System State backups were failing. This is shown in the screenshot below.

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For those who not know, I will first list some extra information to clarify what a System State backup really is:

  • A System State backup uses the Windows Server Backup (WSB) feature to take a snapshot of the system state and saves it locally to the server before moving it to the MABS server storage pool
  • It contains the following system components: System Registry, SYSVOL directory, Boot files including the system files, Active Directory, COM + Class Registration Database, Certificate Services, Cluster service information, IIS Metadirectory and System files that are under Windows File Protection (some of these items are only included if the specified service is installed – AD, ISS, Certificates)
  • §System state backup and restore operations include all system state data: you cannot choose to backup or restore individual components due to dependencies among the system state components. However, you can restore system state data to an alternate location in which only the registry files, Sysvol directory files, and system boot files are restored.

Troubleshooting a System State backup failure can be frustrating as there are a lot of underlying components that come into play during the process. To figure out what was causing the System State backup(s) to fail, I followed the steps below:

1) Check out the Critical alerts for a specific server having the issue in the Monitoring pane on the MABS server. Here I found the following error:

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2) After reading the description carefully, you can see there should be enough free space on the target server and also WSB should be installed. So to verify,  first logon to the specific server trough RDP

3) Check out the free disk space by opening Disk Management

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4) Like you can see, there is plenty enough of free disk space to store a local System State backup

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5) To check if WSB is installed, run following cmdlet in PowerShell (as an Administrator)

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6) Like you can see WSB is not installed and probably causing the failure of the System State backup

7) Install WSB trough PowerShell (as an Administrator)

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8) Check if this fixes the issue by opening the Microsft Azure Backup MMC on to the MABS server. Go to Protection and select Perform consistency check …

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9) Click Yes to perform the consistency check

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10) You will see the Protection Status changing to “Replica is inconsistent, verification in progress”

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11) To be sure everything is working like it should, you can logon to the specific server and open WSB locally by opening the Run box and typing wbadmin.msc

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12) Select Local Backup. If all is running fine, their should be a local backup job running at the moment

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13) After a while the job should complete Successful

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14) You should also verify the successful System State backup in the MABS console. Like you can see the Protection Status of the job is OK now (also for all other System State jobs, after WSB was installed locally on all those servers)

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This concludes this blog post, hope it helps!

Wim Matthyssen (@wmatthyssen)

Step by step: How to install Microsoft Azure Backup Server (MABS)

3:11 pm in Azure, Azure Backup, Cloud, Hyper-V, IaaS, Private Cloud, Public Cloud, SCDPM by Wim Matthyssen

Microsoft Azure Backup Server (MABS) previously known as “Project Venus”, which was released by Microsoft on October 7th 2015 is a disk-to-disk-to-cloud backup (D2D2C) product, which uses an Azure Backup vault for long-term offsite retention. Basically it’s a lightweight customized version of System Center Data Protection Manager 2012 R2 (SCDPM) which offers centralized management and monitoring for your Azure Backup setup(s) and agents in a single console. Just like SCDPM, it can protect business applications workloads such as Exchange, SQL Server, Active Directory, IIS, Hyper-V virtual machines (VMs), VMware VMs, physical servers and Windows clients which can be running on premise or in the Azure cloud. MABS also comes with support for backup of large data sources, long-term retention up to 99 years and the capability to recover data in your Azure Backup vault using an alternate server. As part of the Operations Management Suite (OMS), one of the primary use cases for MABS will be for hybrid cloud backup scenarios.

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Before we start whit the installation also a list of some things to keep in mind:

  • MABS is included as a free download with Azure Backup (link on your Azure Backup vault page) or you can download it directly via following link: https://www.microsoft.com/en-us/download/details.aspx?id=49170
  • MABS can be installed as an on premise standalone physical server or VM, but also as an Azure IaaS VM (size A2 or higher).
  • When you run MABS on an Azure VM you can only protect workloads also running on Azure VMs.
  • MABS will run on following supported Operating Systems: W2K8 R2 SP1, W2K12 or W2K12 R2 (is recommended).
  • MABS must be domain joined. Be sure to add the server to the domain before the MABS installation, because adding this server to the domain after the MABS installation is not supported.
  • MABS must have .Net 3.5, .Net 4.0 and .Net 3.5 SP1 features installed as a prerequisite.
  • The processor minimum requirements for a MABS server are 1GHz dual-core CPU, recommended 2.33 GHz quad-core CPU.
  • The minimum RAM needed by a MABS server is 4GB, recommended is 8 GB.
  • A free SQL Server 2014 license, which can only be used with MABS is included.
  • MABS will not work with a remote SQL Server instance. The instance being used needs to be local.
  • MABS cannot be installed on a server already running SCDPM or a SCDPM agent. It also cannot be installed on a server running any Microsoft Azure backup agent version.
  • A valid Windows Server license is needed for the MABS server.
  • You need to add  local backup storage to use MABS, because in the current architecture of MABS, the Azure Backup vault holds the second copy of the data while the local storage holds the first (and mandatory) backup copy.
  • An Azure Subscription and an Azure Backup vault needs to be in place before setting up the MABS server.
  • The MABS sever needs to have access to the Internet because Microsoft Azure should be accessible.
  • In contrast to SCDPM there is no support for tape drives
  • Some scratch space is needed to temporarily store the largest restore from the Azure cloud when needed. So keep approximately 5 % of the total amount of data that needs to be backed-up to the cloud free on the C: drive.
  • MABS doesn’t integrate with products of the System Center suite.
  • A separate data disk for the backup storage pool is needed. Like every other backup product the recommendation for the size of this disk is 1.5 times the size of the data you’re going to protect.
  • The default storage replication setting (storage redundancy option) when you create an Azure Backup vault is Geo Redundant Storage (GRS), be aware that for most customers Locally Redundant Storage (LRS) is more than enough.
  • There will be no charges for restores, outbound bandwidth and storage transactions when you use MABS.
  • If the MABS server fails with errors during the setup or while taking a backup or restoring data, refer to following link to find more information: https://support.microsoft.com/en-us/kb/3041338
  • You can find Azure Backup pricing details via following link: https://azure.microsoft.com/en-in/pricing/details/backup/
  • In my example I’m installing MABS on a W2K12 R2 Hyper-V VM. Before starting I first added the .NET Framework 3.5 Features via the Add Roles and Features Wizard.

So after this brief introduction and things to keep in mind, it’s time to setup the MABS sever. To do so follow the steps described below:

 

1) First we need to setup an Azure Backup vault. So logon to your Azure Subscription via the classic portal (https://manage.windowsazure.com/). When your logged go to the bottom of the screen and click New, select Data Services, select Recovery Services and select Backup Vault

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2) Next select Quick Create and fill in a Name and the proper Region (in my case the region is West Europe).

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3) When the Azure Backup vault is created you can change the storage replication setting if preferred. In my example I will switch it to LRS. To switch select Recovery Services, select your Azure Backup vault, select Configure, select Locally Redundant and click Save at the bottom of the screen

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4) Download the vault credential and when downloaded, place it the C:\Temp folder on the MABS server. To do so click on DASHBOARD and click Vault credentials. When you’re asked to open or save the vault credentials, click Save. After the download move it to the correct folder

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5) When the Azure Backup vault is created we need to download the necessary files to install MABS. In my example I will download all necessary software packages from the separate link. When you go to this link select all files and click Next. Be aware that because of the size of all files together (approximately 3 GB), this download could take a while

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6) I’ve stored all the files under my C:Temp folder on the MABS server

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7) Run MicrosoftAzureBackupInstaller.exe from the download folder (C:\Temp) as an administrator

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8) Click Next

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9) Leave the default location and click Next

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10) Click on Extract to begin extracting the setup files

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11) Select Execute setup.exe (if not already selected) and click Finish

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12) Click Microsoft Azure Backup to launch the setup wizard

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13) The Microsoft Visual VC++ 2010 Redistributable Package (x64) will be installed in the foreground

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14) On the Welcome screen click the Next

 

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15) This opens up the Prerequisite Check section. On this screen, click on the Check button to determine if the hardware and software prerequisites for Azure Backup Server have been met. If all of is OK, you will see a message indicating that the machine meets the requirements. Click Next

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16) On the SQL Settings page select Install new Instance of SQL Server with this Setup, to install SQL 2014 Standard. Click Check and Install. You could encounter some error messages. If so follow the instructions and most likely you should reboot the server and start the MABS installation all over again

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17) If the computer meet the software and hardware requirements click Next

 

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18) Provide a location for the installation of all the files and click Next. In my example I changed all locations to my E: drive

 

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19) Provide a strong password for restricted local user accounts (this password will not expire) and click Next

 

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20) It’s strongly recommended to use Microsoft update when you check for updates because this will offer all security and important updates for MABS. Select whether to use Microsoft Update or not and click Next

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21) Review all settings and if all are OK click Install

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22) Click Next to start the Microsoft Azure Recovery Service Agent installation

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23) Click Install

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24) When the agent installation is completed, click Next

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25) Provide your vault credentials to register the machine to the Azure backup vault. Click Next

 

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26) Provide a passphrase to encrypt/decrypt the data sent between Azure and your premises. You can automatically generate a passphrase or provide your own minimum 16-character passphrase. Also enter a location to save the passphrase. If all is done click Next

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27) Once registration is done, the wizard proceeds with the installation and configuration of SQL Server 2012. This could take some time

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28) When the installation is completed with success, click Close

 

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29) Go to your desktop, were you will see two new icons. Double click the Microsoft Azure Backup server icon to launch MABS

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Now you’re ready to start backing up with MABS. Have fun and till next time!

Wim Matthyssen (@wmatthyssen)

Error when installing Azure Backup Agent on a W2K8 R2 Azure IaaS VM

8:06 pm in Azure, Azure Backup, Cloud, IaaS, W2K8 R2 by Wim Matthyssen

Last week I was installing an Azure Backup Agent on a Microsoft Azure virtual machine (VM) running Windows Server 2008 R2 (W2K8 R2 Datacenter SP1) created from the latest image available in the gallery. But when I started the Microsoft Azure Recovery Agent Setup I received the following error:

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After investigating the Event Viewer, I found following error in the Application log, indicating there is a problem with Microsoft.VC90.CRT:

Activation context generation failed for "D:\a797047d0244f077010a1b1df6ff975a\CBPSetup.exe". Dependent Assembly Microsoft.VC90.CRT,processorArchitecture="amd64",publicKeyToken="1fc8b3b9a1e18e3b",type="win32",version="9.0.21022.8" could not be found. Please use sxstrace.exe for detailed diagnosis.

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The error is generated by the Microsoft Visual C++ client installed on the image used on Azure. To resolve this issue I installed the previous version of the Visual C++ Runtime on the VM. To do so I followed these steps:

1) Download the Microsoft Visual C++ 2008 Redistributable Package (x64) via the following link http://www.microsoft.com/en-us/download/details.aspx?id=15336 and copy it to a folder on your VM.

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2) Run the package as an administrator

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3) Click Next

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4) Mark I have read and accept the license terms and click Install

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5) Press Finish to complete the installation

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6) Run MARSAgentInstaller as administrator to start the Microsoft Azure Recovery Services Agent Setup all over again

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7) Like you can see, it all works fine now.

Hope it helps!

Wim Matthyssen (@wmatthyssen)