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ITProceed: SMA, the hybrid provisioning engine for public clouds

June 13, 2014 at 8:16 am in Uncategorized by stijn

Yesterday we (Kurt Van Hoecke and I) had the pleasure to present at ITProceed.
Service Management Automation is very similar to Orchestrator but with some additional benefits like parallel execution, full PowerShell support (as PowerShell is its core engine), etc..
We talked about using Service Management Automation and how it can be leveraged to automate certain tasks.
Demo’s included are:

  1. Creating user accounts in active directory and an HR database plus informing the manager by mail
  2. Creating a server in Amazon web services (AWS) and sending a text message to the requestor with all details to connect to the instance.

Lastly we addressed the need of integrating the automation with existing business processes using Service Manager as the ITSM tool of choice.
Using Service Manager and Gridpro’s solution, integrating into the Windows Azure Portal, we showcased how easy it is to add a formal end user request, including a review activity to show the smooth interaction between automation and business needs.

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Wintalks–PowerShell remoting

February 7, 2014 at 8:00 am in Uncategorized by stijn

Last evening I had the opportunity to talk about Powershell remoting at a Wintalks event. Lot’s of fun, lot’s of demo’s.
Attached a link to the Slide deck and demo script files to discover and conquer PowerShell remoting. From basic remoting, to PowerShell Workflows and DSC to building your Windows Azure demo lab.

Available at http://sdrv.ms/N8B2Nc

Some additional and worth to read books about both PowerShell in general and specific to remoting.
Secrets of PowerShell Remoting ebook
Windows PowerShell Best Practices by Ed Wilson
PowerShell in a month of lunches by Don Jones



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New-SCSMUserrole executes successfully but DisplayName is empty

December 19, 2013 at 10:04 am in Uncategorized by stijn

Recently I created a whole batch of SCSM User roles using the Service Manager PowerShell cmdlets. The cmdlet executed successfully, but when verifying the created user roles in the console, the DisplayName was empty.

The PowerShell code snippet to create a Service Manager user role:

When verifying in the console, the user role is created, but the DisplayName is missing.


Service Manager heavily uses localization, If we lookup the specific user role we created in the database, a different language is displayed. Resulting in an empty name and description.


As Service Manager will always default to English (‘ENU’) when not finding any matching localized text, we can easily fix the display behavior by updating the corresponding rows with the desired language code.

Note: It is not recommended to update Service Manager data directly in the database.

where LTStringId corresponds the UserRoleId.

Now just refresh the console view and the name is correctly displayed.


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December 12, 2013 at 2:17 pm in Uncategorized by stijn

Hi Readers!  I’m joining in on the fun on the SCUG blog to provide my experience in all things automation.
Topics I’m looking to cover will concentrate on:

  • Service Manager
  • Orchestrator & Service Management Automation
  • and not to forget PowerShell coolness

But who am I?


My name is Stijn Callebaut and I’m an IT professional, focusing on service management and specializing in the Microsoft System Center Suite, more specifically in incident, problem, change, release and service request management and automation using Microsoft System Center and PowerShell.

Till next time!