You are browsing the archive for 2011 December.

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by kurtvh

System Center Service Manager 2012 information (blog) overview

9:22 pm in Service Manager by kurtvh

Hello,

An overview of the Service Manager 2010 information can be found on this location. For Service Manager 2012 I have started to create a new blog that will be updated frequently. A lot of the information that is listed in the 2010 overview is applicable for SCSM 2012. So, if you don’t found your information in this overview, try the 2010 overview.

 

SCSM 2012 information published

SCSM 2010 video information

Service Manager ITIL/MOF

Installation of Service Manager

SCSM & PowerShell information

Connectors & System Center integration

Service Manager Self-Service portal

Incident Management

Change Management

  • more information will follow

Problem Management

  • more information will follow

Service Catalog & Request fulfillment

Release Management

Service Manager reporting and Analysis

  • more information will follow

Customizations

  • more information will follow

 

As soon as we have more information available, the content of this blog will be further updated.

Have fun,

Kurt Van Hoecke

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by kurtvh

System Center Service Manager information(blog) overview

9:08 pm in Service Manager by kurtvh

(December 2011 updated)

System Center Service Manager 2010 is released some time and there is already a lot of information available on blog sites. The main source for creating this list is the Service Manager Product Group blog site. Other blog sites like the one from Anders Bengtsson (MVP), Patrik Sundqvist, Marcel Zehner and our own Belgian SCSM User Group Blog provide additional information about Service Manager.

With this blog I want to bring this information all together and provide a categorized overview of the System Center Service Manager 2010 information that is published.

Another blog is started that is gathering the blog information for the System Center Service Manager 2012 version, you can find this blog here.

This list becomes large…full with nice solutions!

Service Manager general information

FAQ

Video

Service Manager ITIL/MOF

Installation of Service Manager

Configuration of Service Manager

SCSM Mgmt console configuration

Service Manager configuration & automation

SCSM & PowerShell information

Connectors:

 

Data Warehouse and Reporting

Self-Service Portal, dashboards & SharePoint info

Extending Service Manager

Information:

System Center Service Manager platform:

Hands-on:

Solutions:

SCSM partner solutions

 

I will try to update this list on a monthly basis. If you have blog sites that should be included in this list, don’t hesitate to comment this on this blog.

Hope this helps a bit in discovering/searching for Service Manager information.

Have fun,

Kurt Van Hoecke

 

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by kurtvh

Announcement: SCSM 2012 Orchestrator / VMM Integration live meeting on 15 Dec 2011

10:27 pm in Uncategorized by kurtvh

Hello,

Little announcement for an upcoming live meeting around System Center Service Manager 2012. Next Thursday I will give you an overview of the SCSM connectors with a focus on the Virtual Machine Manager and Orchestrator connectors.

Info around the configuration of the connectors is explained, what you can do with the synchronized CI’s in your CMDB and how to manage this information is discussed and illustrated in demo’s during the session.

Registration info: SCSM 2012 Orchestrator / VMM Integration

Until then!

Kurt

Previous session content: SCSM 2012 Request Fulfillment with Orchestrator on SCUG day.

First of all, thank you to all attendees! As promised during that day, the content of the session.

The recording is accessible via TechNet Edge: http://technet.microsoft.com/en-us/edge/scsm-2012-request-fullfilment-with-orchestrator

Other SCUG sessions of that day:

Important downloads
System Center Configuration Manager 2007 R3
System Center Data Protection Manager 2010
System Center Operations Manager 2007 R2
System Center Virtual Machine Manager 2008 R2 SP1
System Center Configuration Manager 2012 Beta 2
System Center Virtual Machine Manager 2012 Beta
Hyper-V Server 2008 R2 SP1
Windows Server 2008 R2 SP1
Microsoft Hyper-V Server 2008 R2
Managing Windows Azure Applications