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by alkin

New KB for OpsMgr Management servers or assigned agents unexpectedly appear as unavailable in the Operations Manager console in Windows Server 2003 or Windows Server 2008

7:25 pm in Uncategorized by alkin

Microsoft just released a new hotfix to deal with ghost agents or agent that are grayed out for an unknown reason. Sometimes it can happen that an agent unexpectedly appear as unavailable without any real reason. We call this ghost agents

The workaround was to delete the health service state directory on the computer (root management server, management server, or agent) that is affected. That way the database will be rebuild.

But Microsoft has now identified this problem as this issue occurs because the database that is used by the health state is corrupted. This database corruption is caused by an issue in the storage engine of the jet database that is hosted on Windows. This is a problem in the Microsoft products and not in OpsMgr. So you need to apply the hotfix to fix the storage engine.

You can download the KB here http://support.microsoft.com/kb/981263 

Notice that this hotfix applies to Windows Server 2008 but not Windows Server 2008 R2.

Hope this helps,

Alexandre Verkinderen

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by alkin

Cumulative Update 2 Released for System Center Operations Manager 2007 R2 opsmgr

8:34 am in Uncategorized by alkin

Microsoft has just released a second cumulative update for opsmgr! More information can be found here: http://support.microsoft.com/kb/979257 

Make sure to download the correct language: SystemCenterOperationsManager2007-R2CU2-KB979257-X86-X64-IA64-ENU.MSI

 

Have fun,

Alexandre Verkinderen

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by alkin

OpsMgr 2007 R2 Cumulative Update 1

7:13 am in Uncategorized by alkin

Our first cumulative update has released for OpsMgr 2007 R2! Cumulative Update 1 contains a number of fixes for the Operations Manager 2007 R2 release. More information about what has been fixed can be found here: http://support.microsoft.com/kb/974144 .

 

And as always RTFM! You will need to perform some additional steps:

  • Update the DiscoveryEntitySPRocs.sql
  • and import the Microsoft.SystemCenter.DatawareHouse.Report.Library.mp manually

 

Also notice that the issue with the SRSUpgradetool.exe, as described here, has been resolved now:

The following updated file that is located in the SupportTools folder supports the upgrade from SQL Reporting Services 2005 to SQL Reporting Services 2008:

SRSUpgradeTool.exe

Note Use the appropriate platform version of this file instead of the file that is supplied in the SupportTools folder of the Operations Manager 2008 R2 distribution media.

 

Hope this helps,

Alexandre Verkinderen

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by alkin

OpsMgr 2007 R2 MP version 6.1.7553.0 is Released

6:31 am in Uncategorized by alkin

Just got an email from Microsoft saying that they just released their first out of band update to the Operations Manager Management Pack! Notice that this update mp is only available for OpsMgr 2007 R2 environment at the moment, for OpsMgr environment prior to R2 you will need to wait a couple of weeks.

Basicaly they improved the monitoring around excessive agent memory utilization based on customer and blogger feedback they have. 

You can read the full story here http://blogs.technet.com/momteam/archive/2009/10/07/opsmgr-2007-r2-mp-version-6-1-7553-0-is-released.aspx

 

Have fun,

Alexandre Verkinderen

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by alkin

Opsmgr Data Warehouse failed to enumerate database components to be deployed

9:04 am in Uncategorized by alkin

Today I ran into this issue:

image

 

Data Warehouse failed to enumerate database components to be deployed. Failed to enumerate Data Warehouse components for deployment. The operation will be retried. Exception ‘SqlException': Timeout expired. The timeout period elapsed prior to completion of the operation or the server is not responding. One or more workflows were affected by this. Workflow name: Microsoft.SystemCenter.DataWarehouse.Deployment.Component Instance name: scom.be Instance ID: {AC6FACD9-

 

Issue:This error appears immediately after a management pack is imported. The installaion of the reports in the MP is failing.

Resolution:Run exec sp_updatestats on the OperationsManagerDW db (the data warehouse).

 

When running the exec sp_updatestats doesn’t help follow these steps:

 

Download and extract the following hotfix:

 

http://support.microsoft.com/?kbid=954643

image

 

Run the SQL query Managementpackinstall.sp.sql

image

 

And directly after running the query I got the following event:

image

 

Everything is fine now and I have green management server:

 

image

 

Hope this help,

Alexandre Verkinderen

http://scug.be

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