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by alkin

Cumulative Update 2 for OpsMgr 2007 R2 Connectors

7:38 am in Uncategorized by alkin

Microsoft just released Cumulative update 2 for the Systems Center Operations Manager 2007 R2 Connectors.

We now support:

  • HP Operations Manager for UNIX v9 running on
    • HPUX 11i v3 Itanium
    • Solaris 10 SPARC
    • Red Hat Enterprise Linux 5.2 x64
  • BMC Remedy AR System 7.5

and some bug fixes as well:

  • Potential high CPU usage of HP OVO Event Consumer for Windows (scinteropd.exe)
  • Synchronization issue in HP OVO Connector
  • Remedy connectors do not populate the Computer Name and Domain fields
  • Unresponsiveness of the Interop provider when an Enterprise Management Service (EMS) API call returns an error
  • Incorrect dates are passed to the remote system by the connector
  • Product Knowledge is not forwarded when the locale is Canadian English

You can find more information or download the CU2 from here.


Hope this helps,

Alexandre Verkinderen

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by alkin

Cumulative Update 2 for OpsMgr installation

12:28 pm in Uncategorized by alkin

High Level overview steps:

1. Root Management Server

2. Manual update of the Operations Manager database together with the included stored procedure file that is discussed later

3. Manual import of the Management Pack library that is discussed later

4. Secondary Management Servers

5. Gateway Servers

6. Deploy the agent update to the agents that used a discovery-based installation

7. Operations console role computers
Note Select the Run Server Update option from the Software Update dialog box.

8. Web Console server role computers

9. Audit Collection Services role computers

10. Apply the agent update to manually installed agents

Note To run this file on a computer that is running Windows Server 2008, you must use an elevated command prompt. An elevated command prompt is a command prompt that was started by using the Run as Administrator option. If you do not run this Windows-based installer file under an elevated command prompt, the System Center Operations Manager 2007 Software Update splash screen does not allow for the installation of the hotfix.

Download the corresponding CU2.MSI file and launch it:


The only thing you can do here is to accept the license agreement. Don’t forget to read it….



This is the installation folder where the files will be stored that we will need for the manual operations that must be performed after you update the RMS





It’s going to start and stop the opsmgr services. Don’t worry about it




Also don’t panic if you see event ID’s 29104. That’s normal during the upgrade process.


It can take a while but finally my RMS is updated


Just like with the CU1 I chose to not restart the server automatically. When you click no you allow the hotfix installation to finish all his post-processes. Check if the file versions has been updated and only then reboot the server.


I can see that the files have been updated


Manual operations that must be performed after you update the Root Management Server

Note You do not have to repeat the DiscoveryEntitySProcs.SQL installation if you have previously installed Cumulative Update 1 for System Center Operations Manager 2007 R2.

As in my environment I already applied the CU 1 I can skip this step.

Import updated management packs

This updated management pack is located in the ManagementPacks folder of the package installation.

Now you need to upgrade the other opsmgr components as well. I don’t have other MS servers in my lab environment so I’m going to skip this step.

Remember to upgrade one MS server at a time.


Last step is to approve the pending agents



Manually installed agents should be upgraded manually. Or you can easily create a SCCM package and deploy that.

If you have not already done so, create a new view that shows the agent patch list as described on Kevin Holmans blog:

That’s it!

Pretty easy upgrade

Alexandre Verkinderen

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by alkin

Cumulative Update 2 Released for System Center Operations Manager 2007 R2 opsmgr

8:34 am in Uncategorized by alkin

Microsoft has just released a second cumulative update for opsmgr! More information can be found here: 

Make sure to download the correct language: SystemCenterOperationsManager2007-R2CU2-KB979257-X86-X64-IA64-ENU.MSI


Have fun,

Alexandre Verkinderen

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by alkin

OpsMgr 2007 R2 Cumulative Update 1

7:13 am in Uncategorized by alkin

Our first cumulative update has released for OpsMgr 2007 R2! Cumulative Update 1 contains a number of fixes for the Operations Manager 2007 R2 release. More information about what has been fixed can be found here: .


And as always RTFM! You will need to perform some additional steps:

  • Update the DiscoveryEntitySPRocs.sql
  • and import the manually


Also notice that the issue with the SRSUpgradetool.exe, as described here, has been resolved now:

The following updated file that is located in the SupportTools folder supports the upgrade from SQL Reporting Services 2005 to SQL Reporting Services 2008:


Note Use the appropriate platform version of this file instead of the file that is supplied in the SupportTools folder of the Operations Manager 2008 R2 distribution media.


Hope this helps,

Alexandre Verkinderen

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