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New hotfix rollup package for DPM 2007

8:02 am in Uncategorized by mikeresseler

Hey All,

A new hotfix rollup package is out for DPM 2007.

You can find the details here: http://support.microsoft.com/kb/979970

And the download can be found here: http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=775e1a23-825f-450a-9d71-6b8c951ea748

The hotfix resolves following issues:

  • You may experience a crash in the Data Protection Manager engine when you run a tape job from a protected server.
  • When you use the Data Protection Manager Management Console to browse Microsoft SharePoint Server recovery points or when you back up a SharePoint point to tape from disk, you receive the following error message:

    PrmDatasetDatasourceMismatchForArchiveOfSC (=30132)

  • A SharePoint recovery point in a secondary Data Protection Manager has a different set of datasets than the corresponding recovery point in the primary Data Protection Manager.
  • Alerts for standby continuous replication (SCR) servers are not displayed in Microsoft Operations Manager.
  • Default disk allocations may grow unexpectedly for system state protection.
  • When you restore a SharePoint site that contains a WEB host header to an alternate location, the site is restored to the default site.
  • Shared Services Provider (SSP) database protection is blocked when one or more SSP names begin with the same SSP name.
  • The server is slow, and time-out errors may occur, when you run a backup-to-tape job.
  • Data Protection Manager-owned tapes are marked as unrecognized.
  • Data Protection Manager cannot retrieve SharePoint catalog information. Therefore, item-level recovery is not possible for some content databases. Additionally, you may receive the following error code:

    3103

  • You receive the following protection agent error code when bulk tape jobs cannot be completed successfully:

    0x80990C27

  • You may experience a Data Protection Manager engine crash during backup to tape.
  • The Data Protection Manager Management Console does not display recovery points before the year 2010 in some scenarios.
  •  

    As usual, the hotfix contains all previous hotfix rollups.

    Make sure you read the knowledgebase article well because after the hotfix, there could be an issue

    Also make sure you have the correct prerequisites (SP1 and KB962975)

     

    During the installation, make sure that you select Manually restart the selected servers because it is not necessary to restart the servers

    Cheers,

    Mike

    by

    System Center Data Protection Manager: Cool script

    7:51 pm in Uncategorized by

    Hey All,

    One of my colleagues is managing a rather large environment on a daily base.  He has to manage two backup solutions (HP Data Protector and SCDPM) that share one tape library.  From time to time, he need to set a tape not free in that library (Otherwise SCDPM will use that tape while it is needed for the HP solution).  To do his work faster, he created a small powershell script where he has to give the name of the slot in order to mark that tape as not free.

    So here it is:

    $LIB = Get-DPMLibrary -DPMServerName "<servernaam>"

    $TP1 = Get-Tape -DPMLibrary $LIB

    $TapeLocationList = Read-Host "Tape location (Slot-x) "

    foreach ($media in $TP1)

    {

    if ($TapeLocationList -contains $media.Location)

    {

    Set-Tape -Tape $media -NotFree

    Echo "Tape in $($media.Location) marked as NOT FREE."

    }

    else

    {

    Echo "Tape in location $($media.Location) is not in requested slot."

    }

    }

     

    Enjoy

    Cheers,

    Mike

    PS: Thanks to Steven Van der Taelen for writing this script

    System Center Data Protection Manager 2007 SP1: Bare Metal Recovery of Windows Server 2008

    8:54 am in Uncategorized by mikeresseler

    Hey All,

    Microsoft has updated its whitepaper Bare Metal Recovery of Windows Server 2008 with System Center Data Protection Manager 2007 SP1

    It can be found at http://download.microsoft.com/download/2/A/B/2AB50D28-D892-4BF3-B823-C62CA02E4CF8/DPM%202007%20SP1%20Bare%20Metal%20Recovery%20of%20Windows%20Server%202008.doc

    Important to know is that the DPM SRT (System Recovery Tool) that is used for recovering windows 2003 and windows XP has been completely replaced by the built-in backup utility of Windows server 2008, the WSB (Windows Server Backup) utility.

    In the white-paper, they give a step-by-step instruction on how to enable bare metal recovery of a windows server 2008

    Except for the fact that you need to do some additional work, this procedure certainly has some possibilities for the BMR of a physical windows server 2008. 

    Still, I believe more in the procedure of working with the offline P2V which was discussed two weeks ago.  Since Matthijs Vreeken has responded on my questions I’m gonna keep working on this procedure and test it out.

    Cheers,

    Mike

    System Center Data Protection Manager 2007 SP1: Sharepoint issues

    8:28 am in Uncategorized by mikeresseler

    Hey All,

    One of our engineers was having a big issue with the protection of a sharepoint farm.  In DPM, he could not resolve the following error:

    The replica of SSPComponent_SSP Intranet on servername is inconsistent with the protected data source. All protection activities for data source will fail until the replica is synchronized with consistency check.

    He has searched a lot on the problem but finally found that the problem was not with the DPM program but with the Sharepoint configuration.

    The problem was that some service accounts tried to do a remote log-on to the server.  These service accounts are used for the timer / search server functions and had the appropriate rights locally but did not had the rights to do this remotely.

    After adding the service account the rights to “logon as a batch” and “logon as a service” it suddenly started to work again.

    Cheers,

    Mike

    System Center Data Protection Manager 2007: Tape problems

    4:10 pm in Uncategorized by mikeresseler

    Hey All,

    During one of the implementations of DPM, one of my colleagues got into problems with the recognition of a tape library.  Although the tape library worked during the staging phase, when it got into production, it stopped working.  There were 20 tapes in the library, but DPM didn’t recognize them, and after you ran a fast recovery, you got the following error:

     

    Connection to the DPM service has been lost.

    DPM service could be running in recovery mode, which was initiated by the DpmSync tool. If DpmSync is not running and the DPM service is still in recovery mode, then run DpmSync again.

     

    After having multiple steps with the Microsoft support team, they finally found a solution.  Because I thought the process of troubleshooting was interesting, I thought I posted it here.

    1) Try the obvious

    – Make sure that you have run the DPMDriveMappingTool.exe

    2) If you want to log a call with MS Support:

    – Run a DPM MPS report, the tool can be downloaded @ http://www.microsoft.com/downloads/details.aspx?FamilyID=14392186-6707-45a5-8987-29665abbd6f5&displaylang=en

     

    Out of the reports that we have sent to them, they saw that “More than one mediapool reported for same media”.

    Apparently, this can happen each time the DPM database has incorrect information about the tape drives, which can be caused when OEM drivers are updated when the vendorID’s and productID’s change.

    Now to solve this one, you need to run a query that will reset the tables.  They gave us two procedures for that, depending on whether the tape library is shared or not.

    Here they are:

     

    PROCEDURE-1) STANDALONE (non-shared) TAPE LIBRARY CONFIGURATION REPAIR STEPS
    ===============================================================================
    1) Close DPM UI
    2) Backup the DPMDB by running dpmbackup -db from command prompt.
    3) Open sql server management studio in context of DPMDB database instance. Make
    sure you are admin on the machine
    4) Select DPMDB. Right click -> New Query
    5) Open the Query.txt file and copy paste its content in the query window
    6) Execute the query.
    7) Make sure query has succeeded.
    8) Close SQL management studio
    9) Open DPM UI
    10) Go to library management tab
    11) Do rescan
    12) Let this rescan succeed. This rescan will detect libraries and will run Fast
    inventory on the library.

    PROCEDURE-2) SHARED LIBRARY CONFIGURATION REPAIR STEPS
    ===========================================================
    (step i) On Library DPM server :
    1) Close DPM UI
    2) Backup the DPMDB by running dpmbackup -db from command prompt.
    3) Open sql server management studio in context of DPMDB database instance. Make
    sure you are admin on the machine
    4) Select DPMDB. Right click -> New Query
    5) Open the Query.txt file and copy paste its content in the query window
    6) Execute the query.
    7) Make sure query has succeeded.
    8) Close SQL management studio
    (step ii) On Client DPM server :
    1) Close DPMUI
    2) Backup the DPMDB by running dpmbackup -db from command prompt.
    3) Open sql server management studio in context of DPMDB database instance. Make
    sure you are admin on the machine
    4) Select DPMDB. Right click -> New Query
    5) Open Query.txt file and copy paste its content in the query window
    6) Execute the query.
    7) Make sure query has succeeded.
    8) Close SQL management studio
    9) Now run SetSharedDPMDatabase tool with parameter as the library server instance
    name (if this does not succeed then reboot the machine and again retry running the
    tool)
    IE: SetSharedDPMdatabase -Instancename
    <dpmservername-hosting-Global-SQL-Server>\MS$DPM2007$
    (step iii) on Library DPM server
    1) Open DPM UI and then on Client DPM Server.
    2) Go to library management tab
    3) Do rescan
    4) Let this rescan succeed. This rescan will detect libraries and will run Fast
    inventory on the library. Let this finish before going to next step
    (step iv) on Client DPM server
    1) Open DPM UI and then on Client DPM Server.
    2) Go to library management tab
    3) Do rescan

     

    And finally, of course, you need the query.  Because it is way too long to upload the text here, I’ll ask the site owners to upload the query to the media library on scug.be

    // Update, just found out that you can attach something to a post.  So here it is… query.txt :-)

    Cheers,

    Mike

    System Center Data Protection Manager 2007: Knowledgebase article for the new hotfix package is now available

    4:17 pm in Uncategorized by mikeresseler

    http://support.microsoft.com/default.aspx?scid=kb;EN-US;976542

    Cheers,

    Mike

    System Center Data Protection Manager 2007: Recatalog an expired tape

    4:14 pm in Uncategorized by mikeresseler

    Hey All,

    Ever needed to get data from a tape that is already expired?  In DPM, you won’t have the option anymore to recatalog the tape when it is expired.

    Santhosh Sivarajan from Houston has found a simple workaround:

    * Select the tape and mark the tape as free

    * Select the tape again and unmark the tape as free

    * Now you can choose Recatalog imported tape

    The original post can be found here:

    http://blogcastrepository.com/blogs/santhosh/archive/2009/10/29/recatalog-an-expired-tape.aspx

    Cheers,

    Mike

    System Center Data Protection 2010: New cloud offering?

    12:43 pm in Uncategorized by mikeresseler

    Hey All,

    Microsoft is really pushing the car for could offerings.  It has recently announced that it has established a partnership with i365, the software company of Seagate, to provide could-based data protection for DPM 2010. 

     

    The offering would integrate i365’s EVault data protection software and cloud-connected storage infrastructure with DPM 2010.

    The announcement can be found here:

    http://www.i365.com/assets/downloads/press/pr_2009_11_9.html

    More information is found here:

    http://www.i365.com/solutions/microsoft/index.html

    Cheers,

    Mike

    System Center Data Protection Manager 2007: New hotfix package

    11:50 am in Uncategorized by mikeresseler

    Dear All,

    A new hotfix package has been released by Microsoft for DPM 2007.  It can be downloaded @

    http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=74ac7461-dbfe-4bc1-85a2-4d2948f30e42

    The knowledgebase article is not yet available for the moment but I guess it will arrive soon :-)

    Cheers,

    Mike

    System Center Data Protection Manager 2007: Errors by example…

    5:37 pm in Uncategorized by mikeresseler

    Hey All,

    Recently I had to troubleshoot a DPM installation that suddenly didn’t work anymore.  After investigation (and having a lot of troubles finding something) I’ve noticed the following errors in the event viewer.

    image

    So I started to check everything on SQL level and discovered that the DPM jobs were running as a domain user (a so called service account with log on rights…)

    So I looked at Services and discovered that the DPM instance and the SQL Agent for that instance were running under that service account.

    After changing it back to the local user MICROSOFT$DPM$ACCT and restarting the server, everything worked back as a charm.

    Hope it helps,

    Cheers,

    Mike