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DPM2007 system state backup error : ID 30214 Details: Internal error code: 0x809909FB

1:00 pm in Uncategorized by mikeresseler

DPM 2007 message:

DPM failed to create the system state backup. If you are trying to create the system state of a Windows 2008 Server operating system, verify that the Windows Server Backup (WSB) is installed, and that there is enough free disk space on the protected server to store the system state. (ID 30214 Details: Internal error code: 0x809909FB)

when going to the server that needs to backed up we have the following messages in the application eventlog:

Log Name:      Application
Source:        Microsoft-Windows-Backup
Date:          30/10/2009 9:34:37
Event ID:      517
Task Category: None
Level:         Error
Keywords:     
User:          SYSTEM
Computer:      secretcomputer
Description:
Backup started at '30/10/2009 8:34:31' failed with following error code '2155348226' (System writer is not found in the backup.). Please rerun backup once issue is resolved.

systemwriter not found? huh ?

lets do a vssadmin list writers then and indeed there is no system writer.

image

after sending the above message through some searchengines i came across this post : http://social.technet.microsoft.com/Forums/en/windowsbackup/thread/0899eec1-9bcc-41f8-8df0-064de143b38e

which points to permission issues:

i ran the script in the post and my system writer returned.

Takeown /f %windir%\winsxs\filemaps\* /a

icacls %windir%\winsxs\filemaps\*.* /grant "NT AUTHORITY\SYSTEM:(RX)"

icacls %windir%\winsxs\filemaps\*.* /grant "NT Service\trustedinstaller:(F)"

icacls %windir%\winsxs\filemaps\*.* /grant BUILTIN\Users:(RX)

C:\Windows\system32>vssadmin list writers
vssadmin 1.1 – Volume Shadow Copy Service administrative command-line tool
(C) Copyright 2001-2005 Microsoft Corp.

Writer name: 'System Writer'
   Writer Id: {e8132975-6f93-4464-a53e-1050253ae220}
   Writer Instance Id: {d0a010fd-a697-4cd0-9ee0-0807830bc73b}
   State: [1] Stable
   Last error: No error

the problem returns on reboot apparently… so be aware…

//Bart

SCDPM2007 Feature pack installation instructions

8:36 am in Uncategorized by mikeresseler

This Data Protection Manager Update Package consists of three separate updates. To install each update, follow these steps:

  1. Install the hotfix rollup package on the server that is running Data Protection Manager 2007. To do this, run the DataProtectionManager2007-KB949779.exe file on the server.
    Note You do not have to restart the server after you install the hotfix rollup package.
  2. Update the remote SQL Server installation that is hosting the DPMDB database. To do this, run the SqlPrep-KB949779.msp file on the computer that is running SQL Server.
    Note This step is not required if you are running a SQL DPMDB instance on the Data Protection Manager 2007 server.
  3. Update the protection agents on the DPM Administrator Console. There are two methods to update the protection agents on the protected computers:
    • Method 1: Update the protection agents from the DPM Administrator Console
      • Open the DPM Administrator Console.
      • Click the Management tab, and then click the Agents tab.
      • Select a computer from the Protected Computer list, and then click Update on the Action pane.
      • Click Yes in the dialog box, and then click Update Agents.
      • As soon as you receive the Enter Credentials and Reboot option dialog box, enter you credentials, select the Manually restart the selected servers later option, and then click OK.

      Note You do not have to restart the computer to update the agent. This is why the Manually restart the selected servers later option was selected.

    • Method 2: Update the protection agents on the protected computers
      • Obtain the update protection agent package from the "Data Protection Manager installation location\DPM\Agents\RA\2.0.8107.0" directory on the Data Protection Manager 2007 server.
        • x86 update
          i386\ Language ID \DPMProtectionAgent2007_KB949779.msp
        • x64 update
          amd64\ Language ID \DPMProtectionAgent2007_KB949779.msp
      • Run the appropriate DPMProtectionAgent2007_KB949779.msp package on each protected computer.
      • Open the DPM Administrator Console on the Data Protection Manager 2007 server.
      • Click the Management tab, and then click the Agents tab.
      • Select the protected computers, and then verify that the agent version is listed as 2.0.8107.0.
  4. Update the DPM Management Shell. To do this, run the DPMManagementShell2007-KB949779.msp file on all computers on which the DPM Management Shell is installed.

for downloads and what’s included see my previous post

//Bart Bultinck