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SCSM : Enabling SSL on IIS 7.0/7.5 with a domain certificate instead of the standard self signed certificate

8:48 am in SCSM, Service Manager by Kenny Buntinx [MVP]

In System Center Service Manager 2010, you can use the deployment guide procedure to deploy the Service Manager Self-Service Portal. The Self-Service Portal provides two Web sites, a self-service portal used by end users and an analyst portal used to manage change requests and to administer the Self-Service Portal.

To completely deploy the Self-Service Portal, you have to install the Self-Service Portal, install a Secure Sockets Layer (SSL) certificate in Internet Information Services (IIS), and then enable Windows Authentication in IIS. You must deploy the Service Manager management server before you deploy the Self-Service Portal.

To provide security, Secure Sockets Layer (SSL) must be used with the Self-Service Portal. By default SCSM self service portal proposes you to use a self-signed certificate , which will result in an annoying popup “This site is not trusted, are you sure to continue” before getting to the enduser portal . To resolve this , we will use Domain Joined certificates from our PKI server , see the info below :


1. Go to IIS and select your server , then go to Server Certificates.


2. Once there , please select create domain Certificate , follow the wizard and at the end you will see that the certificate has been requested and created .


3. We are not yet there . Now we have to tell the website , what certificate to use . Select the SCSM portal and select bindings


4. Once the bindings window opens , select the correct certificate and click ok


5. Reboot your IIS and your done .


Hope it Helps ,

Kenny Buntinx

Community Day 2010 : Getting Ready

7:24 pm in Communityday 2010, ConfigMgr, Service Manager by Kenny Buntinx [MVP]

Thursday 24/06 I am co-presenting a session with my SCUG buddy Kurt Van Hoecke about “Service Manager Integration with System Center” at the Community day 2010. After a hectic week , we are building heavy on the demo and our slide deck.

The session will be from 17.00 – 18.00 @ Utopolis Mechelen

Finally everything is falling into place , so relax , sit back and enjoy the show for thursday!


See you there  ,