SCORCH Runbooks not visible in Service Manager 2012

April 13, 2012 at 10:26 am in Uncategorized by nsienaert

Hi there!

For those that are already testing with Service Manager 2012. It might be possible that you run into the following behaviour.

I noticed that my Orchestrator Runbooks did not show up in Service Manager.

My SCORCH connector in Service Manager was setup correctly and when syncrhonizing I saw a successful entry in Service Manager but in fact nothing happened.

The reason of this behaviour is that the Orchestrator Console is refreshing every 10 minutes.

Flushing the cache of the Orchestrator database can speed this up.

TRUNCATE TABLE[Microsoft.SystemCenter.Orchestrator.Internal].AuthorizationCache

Till next time!


Nico Sienaert