Error when installing Service Manager 2012

April 11, 2012 at 8:22 pm in Uncategorized by nsienaert

Hi there!

When installing the latest release of Service Manager I bumped on an odd issue during the installation. Almost at the end of the installation I received following error and a rollback of my installation happened.

Error: “the upgrade has failed before permanent modifications were made…”

Just to be clear, I’m not upgrading this is just a fresh installs so not a real helpful error.


When investigating the SCCMInstall log file (which is located under %temp%) with my favorite CMTrace tool Knipogende emoticon I could see only one red line telling me the MSI 1603 error which isn’t really helpful either.


When analysing the log file more in detail the following was specified:


I decided to reinstall SQL and hey guess what…


Till next time.

Nico Sienaert