Service Manager: hiding the default incident offering from the portal

6:05 pm in Uncategorized by Jan Van Meirvenne

This week I was asked how one can remove the default incident offering. This might be important if a company wants to make sure a certain set of information is entered with each incident.

Although this seemed simple to do, it wasn’t that easy.

You can find the full explanation here: http://jvm-net.azurewebsites.net/?p=1421