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Microsoft has announced that SCSM 2010 International RTM is available! This release contains the localized version of SCSM 2010 and supports the following languages: Chinese (simplified) Chinese (traditional...
I’ve encountered the following error after installing a fresh SCSM 2010 RTM environment.The following error was displayed when accessing the Self-Service portal (EndUser & Analyst): Environment statistics...
While registering a Datawarehouse with Service Manager 2010 I got the following error in the eventviewer of the Datawarehouse server… A module of type "Microsoft.SystemCenter.Orchestration.Module.WorkflowWorkItemModule" reported an exception System.FormatException: String was not recognized as a valid DateTime. at System.DateTimeParse.Parse(String s, DateTimeFormatInfo dtfi, DateTimeStyles styles) at System.DateTime.Parse(String s, IFormatProvider provider) at Microsoft.SystemCenter.Orchestration.WorkItem.ShredReader(XmlReader wiInstance) at Microsoft.SystemCenter.Orchestration.WorkItem..ctor(XmlReader wiInstance) at Microsoft.SystemCenter.Orchestration.WorkItem.GetWorkItem(String processCategory, String process) at Microsoft.SystemCenter.Orchestration.Module.WorkflowWorkItemModule.PollForNextWorkItemItem() at Microsoft.SystemCenter.Orchestration.Module.WorkflowWorkItemModule.OnDataItem(DataItemBase dataItem, DataItemAcknowledgementCallback acknowledgedCallback, Object...
On January 19 we will have a session with Nigel Cain, Senior Product Manager! System Center Service Manager Integration Abstract: In this session, we will take a detailed look at how Service Manager integrates...
In this session Maarten Goet, SCOM MVP and participant in the TAP-program for Service Manager, is going to show us what the possibilities are of Service Manager. First he will explain the architecture...
The Service Manager team just announced the availability of Service Manager Beta-2 (Update) This refresh is being made available to support the release of the Compliance and Risk Process Management Pack...
The Service Manager database contains information about the environment. After a fresh installation, we have an empty database. This SCSM database can be easily populated with different entries (configuration...
As mentioned a couple of days ago the System Center Service Manager Beta 2 is now available http://scug.be/blogs/scsm/archive/2009/10/03/service-manager-beta-2-available.aspx In the following blog post...
The service manager team just relased Service manager beta 2 ! You can download it from the connect site www.connect.microsoft.com . You can also use the public forums for feedback and support,...
Hey All, As said in my previous posts, I had a few questions concerning the product (probably more to come but…) so I asked them at the Microsoft Forum. I also promised to let you know the results so here they are: Q1: No R2 Components Allowed As stated in the documentation, you can’t install no Operations Manager R2 components on the server(s) running the Service Manager Components. This is the answer I’ve got Quote from Anders Bengtsson With the current version it is not supported to install any operations manager 2007 SP1 or R2 components on a service manager server, doing that might result in collisions as both the products are built on the same platform. This will be fixed before RTM. Unquote Fair answer, let’s hope they fix this indeed before RTM Q2: I’ve noticed that you had to fill in a name for the management group, and that I had to do it twice (once during the DataWarehouse installation and once during the Service Manager installation). ...
Hey All, this is part 3 of the installation of System Center Service Manager Beta 1. This time I’m going to install the Service Manager Management server, the CMDB and a console. Please note that you can’t install this on the same computer as the Data Warehouse because according to Microsoft, this will work but the results will be unpredictable. After running setup.exe, I got the start screen again. This time I have chosen for Install Service Manager management server. Again I have the Product registration page. I’ve changed username, company and accepted the license agreement. Again, no key is needed for the time being. Choose the location where you want to install the program. The prerequisite wizard has run, and again I got a warning. In the SCSMSetupWizard log (in my case found under the directory where the installation media was extracted) I notice (again) that I don’t have enough memory. Still I continue (It is a virtual after all...
Hey All, this is part two of the installation post of System Center Service Manager Beta 1. In this part, we will install the Service Manager Data Warehouse. I started the installation with the Setup.exe (of course ;-)) I choose Install Service Manager Data Warehouse Now he is asking for some data. The traditional name, organization and key. Since this is a beta, I don’t need a key yet. I’ve checked the License acceptance box and continued. Here I choose the installation location. Now the prerequisite checker has run and he has given me warnings. In the SCSMSetupWizard.log (in my case found under the directory where the installation media was extracted) I can read that he warns me that I don’t have enough memory (Still I’m going to try with the 2 GB ;-)) In this screen, I need to give the instance for the Databases. Since he only shows the possible instances, this is an easy one :-) On the next page, I need to choose the Data Warehouse...
Hey All, In the next 3 posts I will give a walkthrough how to install System Center Service Manager Beta 1. Before I start with the installation, I would like to tell what kind of environment I’ve used to test the Beta and the prerequisites. To be able to test the product, you need two servers. One for the datawarehouse and one for the management server. I’ve created two virtual servers in my testdomain names VD-FCSD-SCSM01 and VD-FCSD-SCSM02. VD-FCSD-SCSM01 is a hyper-v virtual machine (not yet R2), will and has the following specifications (this one will be used as the management server): CPU: 2 times 3.60 Ghz Xeon RAM: 2048 MB Harddrive: 40 GB (C:\ drive) Nic: 1 OS: Windows Server 2008 Enterprise Edition x64 SP2 fully patched VD-FCSD-SCSM02 is also a hyper-v virtual machine, will be used as the datawarehouse and has the following specifications CPU: 2 times 3.60 Ghz Xeon RAM: 2048 MB Harddrive: 40 GB (C:\ drive) 60 GB (E:\ drive) Nic: 1 OS: Windows Server 2008 Enterprise...
When you install the Service Manager 2010 Stand Alone Console on a remote system, you might get an error message when connecting to the Service Manager Server: Failed to connect to server '<YourServiceManagerServerName>'...
In early 2010, Microsoft will release a new application as part of the System Center family. The name, System Center Service Manager. A much awaited application because it will be the Ticketing System from Microsoft. Why is everybody waiting for this application? Every time I’m talking to IT decision takers about the future of IT management, the discussion will be about a helpdesk system sooner or later. Why? Because may IT decision takers admit that this is a very strategic asset for their environment. Whether it is a small internal IT team or a large IT team, a ticketing system is necessary for all of them. But what is on the market for the moment? Or you have some small ticketing systems (opensource, from a vendor…) that simply do what it is, a ticketing system. Disadvantages… manual adding of the assets (which you all know starts good the first week and after that…). Larger IT teams will implement expensive “service desk...
Try out Microsoft System Center Service Manager in a free, online virtual environment: http://www.microsoftservicemanagertestdrive.com/ The scenarios in this lab will demonstrate an overview of a Microsoft...
What a cool month! First SCOM 2007 R2 Beta released , and now Service Manager! To download, simply go to the Service Manager site on Connect (link below) and click Downloads. Service Manager Connect Site...
Paul Ross Paul Ross and Travis Wright has given a session at teched 2008 on service manager.This session provides an update on the project and the timelines for the next beta and final release! That's...