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On January 19 we will have a session with Nigel Cain, Senior Product Manager! System Center Service Manager Integration Abstract: In this session, we will take a detailed look at how Service Manager integrates...
In this session Maarten Goet, SCOM MVP and participant in the TAP-program for Service Manager, is going to show us what the possibilities are of Service Manager. First he will explain the architecture...
Hey All, this is part two of the installation post of System Center Service Manager Beta 1. In this part, we will install the Service Manager Data Warehouse. I started the installation with the Setup.exe (of course ;-)) I choose Install Service Manager Data Warehouse Now he is asking for some data. The traditional name, organization and key. Since this is a beta, I don’t need a key yet. I’ve checked the License acceptance box and continued. Here I choose the installation location. Now the prerequisite checker has run and he has given me warnings. In the SCSMSetupWizard.log (in my case found under the directory where the installation media was extracted) I can read that he warns me that I don’t have enough memory (Still I’m going to try with the 2 GB ;-)) In this screen, I need to give the instance for the Databases. Since he only shows the possible instances, this is an easy one :-) On the next page, I need to choose the Data Warehouse...
When you install the Service Manager 2010 Stand Alone Console on a remote system, you might get an error message when connecting to the Service Manager Server: Failed to connect to server '<YourServiceManagerServerName>'...
In early 2010, Microsoft will release a new application as part of the System Center family. The name, System Center Service Manager. A much awaited application because it will be the Ticketing System from Microsoft. Why is everybody waiting for this application? Every time I’m talking to IT decision takers about the future of IT management, the discussion will be about a helpdesk system sooner or later. Why? Because may IT decision takers admit that this is a very strategic asset for their environment. Whether it is a small internal IT team or a large IT team, a ticketing system is necessary for all of them. But what is on the market for the moment? Or you have some small ticketing systems (opensource, from a vendor…) that simply do what it is, a ticketing system. Disadvantages… manual adding of the assets (which you all know starts good the first week and after that…). Larger IT teams will implement expensive “service desk...